Best Fitness Warranty
15 YEAR WARRANTY
This Warranty applies only in the United States to products manufactured or distributed by Best Fitness™ under the Best Fitness brand name. The warranty period to the original purchaser is:
- 15 Years on the Frame
- 10 Years on motor (if applicable)
- 2 Years on electronics (if applicable)
- 2 Years on Parts
- 6 Months on wear parts (if applicable)
- 1 Year on labor
- Best Fitness warrants that the Product you have purchased for non-commercial, personal, family, or household use from Best Fitness or from an authorized Best Fitness reseller is free from defects in materials or workmanship under normal use during the warranty period.
- Your sales receipt, showing the date of purchase of the Product, is your proof of the date of purchase.
- This warranty extends only to you, the original purchaser. It is not transferable to anyone who subsequently purchases the Product from you.
- It excludes paint and finish.
- This Warranty becomes VALID ONLY if the Product is assembled / installed according to the instructions / directions included with the Product.
- To obtain warranty service, you must return the Product to Best Fitness in its original container (or equivalent). You must pre-pay any shipping charges, export taxes, customs duties, and taxes, or any other charges associated with transportation of the Product. In addition, you are responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment. You must present Best Fitness with proof-of-purchase documents (including the date of purchase). Any evidence of alteration, erasing or forgery of proof-of-purchase documents will be cause to void this Warranty.
This Warranty gives you specific legal rights and you may also have other rights that may vary from state to state. This is the only express warranty applicable to Best Fitness branded products. Best Fitness neither assumes nor authorizes anyone to assume for it any other express warranty.
—Warranty is not applicable outside the United States— Before returning a product you must contact us to obtain a Return Authorization Number. No returns will be accepted without the Return Authorization Number. Original purchaser must pre-pay all freight charges on warranty claims. Best Fitness will not accept Freight Collect shipments or return shipments on a freight collect basis.
Please, do not hesitate to contact us if you have any questions or need any assistance whatsoever at:
Phone/Text us: (512) 953-7636